We were very pleased with our stay at this place. Its location is perfect, situated right in front of a metro station. The connection to the main metro line is good, allowing for easy access to the city centre in about 30 minutes. Although the area is a residential one with few restaurants and shops around, the hotel offers great amenities such as room service, dry cleaning, laundry, and tours/ticket assistance. The service here is excellent, with helpful and friendly staff always available to offer assistance. We especially liked the welcome drink and happy hour.

Pleasant brand-new place with a marvelous and incredible location

Just off the metro line for easy access. New building and rooms with 1 full bed available. My Rewrite: The Hotel American Palace Eur in Rome is a delightful new hotel with an amazing location that's just steps away from the metro line. the modern building offers rooms with comfortable full-sized beds, providing a great stay for guests.

Decent breakfast options, including choices for vegetarians. The staff were friendly and made our stay enjoyable. 😊

Friendly staff who were genuinely helpful, which made our stay super pleasant. Our triple room was nicely decorated and had one big comfy bed. They even offered wake-up service! 👍

The room here was compact but fantastic, featuring a large walk-in shower.

The breakfast here was reasonably priced, and they served a nice selection of fresh fruits, pastries, and meats. 🥐

Great location in a lovely area. The breakfast was fantastic, especially loved the scrambled eggs 🍳 and veggies.

The hotel is reasonably large and has great modern facilities. It has a good location, just a 6-8 minute walk from Termini and the metro and bus depot.- I had a really nice stay for a business trip and will definitely come back.

The hotel was reasonably large with a good location near to Laurentina the modern business part of Rome, the EUR PALASPORT and the restaurant. Had a REALLY NICE stay during a business trip & will come back.

The hotel is conveniently located near a metro station, making it easy to access the city center in just 25 minutes. the subway connection is excellent, offering quick transportation options. Guests can enjoy the clean rooms, walk-in showers, and prompt room service. The hotel also provides free breakfast and fast WiFi, ensuring a comfortable stay.

Some guests experienced unhelpful and unfriendly staff members, which diminished the overall experience.

Dear all, Just want to share my experience of staying in the hotel. I arrived (after prepaying via Booked.net) with my pregnant wife. She unfortunately didn't have her passport with her. A very unpolite manager (as he introduced himself) Lino explained that a mail with a scan copy of her passport would be OK. I arranged that (and explained to Lino, that he'll get the mail with a scan within half a hour) and asked him a key of the room. He gave me the key (because I had a passport with me) BUT HE DIDN'T LET MY PREGNANT WIFE TO COME INTO THE ROOM IN FRONT OF MANY PEOPLE AT THE RECEPTION!!! She was very tired and started to cry. Kind Lino only let us in after 25 minutes after he's got the mail....My advise to the management - keep Lino away from customers. otherwise you'll loose them all!!!

The person who selects the staff should be given a medal, they are all extremely helpful especially the hard worked catering staff, they also have a waiter with the most welcoming smile ever seen. A happy crowd who create a relaxed and enjoyable atmosphere throughout the hotel.

The air conditioning system arrived on Noah's Ark and unfortunately I think that was the last time it was cleaned.

The double room I stayed in was brand-new and had great facilities.

The location was great and incredible, overlooking the city. Climate control, a safe box, and a storage space were a bonus. Before bed I went to Mezza Luna for a nightcap, it's a super close walk to the hotel.

The place was pleasant with a comfy and perfect room, a good restaurant for lunch, great free Wi-Fi, excellent service, and an early check-in, meeting all our criteria for the trip.